If you’re having trouble with your custom domain not working, read on to troubleshoot. Below you will find the most common causes of issues with a custom domain. You’ve added the domain to your KickoffLabs account, but have not yet updated your DNS Settings to point your domain to our service. To check and make sure […]
Category: URL/Domain Management
Publishing Your Page to a Custom Domain
Publishing your pages to your custom domain is as easy as following the instructions below. This guide assumes you’ve already made the required update to your DNS Settings to point your domain to our service. If you have not, learn how to set up your domain for use with KickoffLabs. Add your custom domain to […]
Why doesn’t my custom domain work without the www?
If you’re using your root domain for your landing pages, there is an extra step you must take when you set up your domain. In addition to adding the CNAME entry for the subdomain ‘www’, you must also add a 301 redirect which forwards your naked domain (no www) to your domain with the www. […]
Managing Your Publishing Options
The very first time you publish your page to the Internet you will do so directly from within the page editor. Click the Edit Page button, and then in the top right corner of the editor select “Publish”. We will automatically publish your page to a KickoffLabs URL. If you’d like to keep this URL, […]
SSL Encryption (HTTPS) on Custom Domains
SSL Encryption is now available on all custom domains. To enable it on your domain just add domain in the KickoffLabs dashboard, set the CNAME to cname.kolssl.com and we will do the rest. If you had previously set up a domain on KickoffLabs and would like to take advantage of SSL, please contact support@kickofflabs.com. […]
Ending Your Contest/Campaign when you used a Custom Domain
When you’ve used a custom domain with your KickoffLabs campaign, there are 2 main ways to end your campaign. Which you choose depends on where you want to send your traffic. With a Custom Domain Redirect, you can specify the URL where we should send any visitors to your previously published (now unpublished) pages under your […]
Ending Your Contest when you used the KickoffLabs Domain
If you ran your campaign on a KickoffLabs domain, we provide a built in way for you to redirect your traffic elsewhere whenever your campaign has ended. When you end a campaign, there are 2 main places people typically send their traffic: To their website To their thank you page so they can check on […]
Add a 404/catch-all Page to your Campaign
With a Custom Domain Redirect, you can specify where we should send any requests which do not match a published landing page (on your custom domain). This redirect will be used any time a page on your domain is requested and cannot be found. This can be any URL you want, it can be another […]
Publish to a Custom Domain on cPanel
Setting up your own domain name to use with KickoffLabs is easy. If you bought a domain name AND hosting from a service (usually like from a domain provider like HostGator), you will need to configure your DNS within cPanel. Here’s how to setup your custom domain in cPanel for use with KickoffLabs: These instructions […]
Url Strategies for Pre-Launching a Site
A common question: “I am building a site at example.com. I want to collect leads today. What URL should I use?” Click here to read how to connect your custom domain to KickoffLabs. There are two common solutions: Solution 1 – Use KickoffLabs on your primary site and build your new site/product on another url. […]