This article will help you add/change CNAME records for your landing pages when using DreamHost as your domain host.
Logging on and Accessing DNS Manager:
Log on to your account by clicking on Panel and enter your login information,
Click on the Domains dropdown menu on the left side of the screen and select Manage Domains,
If you see Fully Hosted / User: under the Web Hosting field, click on Remove to discontinue DreamHost from hosting your domain,
Look for the domain name you want to edit under the Domain field and click on DNS,
You will be taken to a page where you can add/change A records and CNAMEs.
Setting a CNAME:
Enter www in the Name box, select CNAME from the Type dropdown menu and enter your unique CNAME under the Value box.
**You can locate your CNAME in your KickoffLabs account by going to the “Account” tab in the top menu > “Custom Domains.” The CNAME will be located under the “Points To” column.
You can also enter your subdomain during this step. For this example, using signup as your subdomain, you would enter signup in the Name box, select CNAME from the Type dropdown menu and enter cname.kolssl.com under the Value box.
Make sure to click on Add Record Now! for each entry.
It can take up to 48 hours for changes made to your DNS record to take effect.
Now you can publish a landing page to your newly added Custom Domain.
- Back in your KickoffLabs Dashboard, choose the campaign and locate the landing page you want to publish. Click the arrow cog on the far right side of the page name and select “Page Settings” from the dropdown. Then scroll to Publishing and select “Change URL.”
- Select your custom domain from the 2nd dropdown menu. You can also add a path to the page in the 3rd field (like /thanks or /thank-you for the thank you page). This is optional, but allows you to publish multiple pages to the same subdomain.
- Then click ‘Publish Landing Page’.
Important Note for Customers with Existing Domains:
If you already have your page running on the proxy.kickofflabs.com CNAME it may take a little while for the DNS changes to fully propagate. How long depends on your the TTL of your DNS provider. A safe estimate is usually double what time it says. During this time anything you have published to this domain will still be available.
For existing domains, do NOT change your DNS without first having your domain migrated in the dashboard. Failure to do this may cause your page to be unavailable. Reach out to us at email@example.com to migrate your existing domain for SSL support.
If you have trouble setting up your domain, or have any questions in general send an email to firstname.lastname@example.org