This article will help you add CNAME records on your root domain for your landing pages when using Yahoo Small Business as your domain host.

Logging on and Accessing DNS Manager:

Log on to your Business Control Panel and click on Domain to be taken to the Domain Control Panel,

Click on Manage Advanced DNS Settings to be taken to Advanced DNS Settings menu,

Click on Add Record to add a CNAME.

Adding a CNAME record:

Enter www in the Source box and enter your unique CNAME in the Destination box.

To locate your CNAME in your KickoffLabs account: Go to the “Accounts” tab and select “Custom Domains” from the drop-down menu. Your CNAME will be located under the “Points To” column.


Click Submit to accept the CNAME record,



Now you can publish a landing page to your newly added Custom Domain.

  1. Back in your KickoffLabs Dashboard, choose the campaign and locate the landing page you want to publish. Click the arrow cog on the far right side of the page name and select “Page Settings” from the dropdown. Then scroll to Publishing and select “Change URL.”
  2. Select your custom domain from the 2nd dropdown menu. You can also add a path to the page in the 3rd field (like /thanks or /thank-you for the thank you page). This is optional, but allows you to publish multiple pages to the same subdomain.
  3. Then click ‘Publish Landing Page’.


Important Note for Customers with Existing Domains:

If you already have your page running on the CNAME it may take a little while for the DNS changes to fully propagate. How long depends on your the TTL of your DNS provider. A safe estimate is usually double what time it says. During this time anything you have published to this domain will still be available.

For existing domains, do NOT change your DNS without first having your domain migrated in the dashboard. Failure to do this may cause your page to be unavailable. Reach out to us at to migrate your existing domain for SSL support.

If you have trouble setting up your domain, or have any questions in general send an email to