Review suspicious leads manually

Last reviewed: 2026-09-23

Before awarding a valuable prize, review the candidate and the leads credited as their referrals. An automated flag is a starting point for investigation, not proof that a person cheated.

1. In Leads, open the Flagged audience or search for the candidate. Open their profile.
2. Check Acquisition and referrals for signup source, time, URL, referral ID, share link, and IP address. Compare referred leads’ records and verification states where available.
3. Check Lead status for contest and leaderboard inclusion, verification, approval, and email eligibility. Look at Recent activity for audited changes.
4. Compare the pattern with your published rules. Repeated addresses, unusually rapid signups, or many referrals from one source deserve review, but each can have an innocent explanation.
5. If the lead should be treated differently, use the appropriate Lead actions control such as manual approval, block listing, or removal from the leaderboard. Record why you made the decision.

Set campaign-wide duplicate-IP, CAPTCHA, bot, blocklist, and public-count policies under Leads → Protection. See the protection guide and winner-draw guide.

Need help? Email support@kickofflabs.com with the campaign URL, lead email, and the signal you want to investigate.