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Use a custom email From address

Last reviewed: 2026-09-23

Open a campaign’s Emails → Sender & compliance to set its From name, Reply-to email, postal address, and unsubscribe footer. The KickoffLabs screen keeps email sending off until the postal address is saved. Use an address on a domain you control and send a test message to inspect the received headers and links.

For a branded sending domain, open Account → Email settings → Sender domains. The KickoffLabs page asks you to start a support-assisted setup for DNS, deliverability verification, and provider configuration. Landing-page DNS is a different task. Do not copy another account’s sender records or paste an API key into an email. See custom email providers.

Need help? Email support@kickofflabs.com with the campaign and page URLs, the step you tried, and the observed result. Keep private credentials out of the message.