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Why isn't my page redirecting to my Status page?

Last reviewed: 2026-06-01Reviewed by KickoffLabs SupportApplies to: Legacy support articlePlan: Varies by feature

This guide walks through why isn’t my page redirecting to my status page? for landing pages and domains.

Strategy guide: Want the bigger campaign playbook behind this setup? Read Landing Page Design.

If your landing page is not properly redirecting to your custom Status page there’s a few things you’ll want to check. First, make sure that both the landing page AND the Status page are published. If the Status page has not been published, your landing page will not correctly submit.. If both pages are published, make sure you’ve properly connected your Status page to your landing page from within the default campaign settings:

edit campaign url defaults

Next, check to see if your landing page has a page level confirmation set. This would override anything that you have set in the campaign settings.

edit confirmation message

If your page is still not redirecting, send us a message to support@kickofflabs.com


  • Confirm the setting, export, integration, or message changed where you expected in KickoffLabs.
  • If this affects leads, forms, referrals, emails, or integrations, submit a fresh test lead and verify the result end-to-end.
  • Save the campaign URL, test lead email, screenshots, and any error messages before contacting support.

Need help? Email support@kickofflabs.com with your campaign URL, the lead email you tested with, and a screenshot of what you expected to happen.