Manage campaign settings, copies, localization, and endings

Last reviewed: 2026-06-04Reviewed by KickoffLabs SupportApplies to: Campaign dashboard, campaign settings, campaign copies, localization, and ending campaignsPlan: Varies by feature

Use this guide for day-to-day campaign management tasks after your campaign exists. It combines the short setup, copy/delete, localization, and end-of-campaign articles into one workflow-oriented page.

Overview

In this section you will find a lot of useful information about managing your campaign, for example how to add a new landing page, how to check reports, how to remove leads from the waitlist, etc. If you have any questions, or need help, please send us an email at: support@kickofflabs.com

How to Change your Campaign Name

• From your Campaign Dashboard click **Setup **and then **All Settings **from the left menu panel

• From the Campaign Actions menu on the right - Select “rename.”
• Enter the new name in the Campaign Name field, and click the “Save Campaign Settings” button when you’re finished making your changes

If you need more assistance, let us know at support@kickofflabs.com

How to Copy a Campaign

• From your Campaign Dashboard click **Setup **from the top menu panel and then All Settings.

• From the Campaign Actions menu on the right side, select Copy.

• Confirm that you’d like to copy the campaign by clicking on the new “Copy This Campaign” button

When you copy a campaign, we will carry over everything except your leads, A/B tests, and any Zapier integrations.

• By default, your new campaign will be named “Copy - Your Old Campaign Name”. You can update the name of your newly copied campaign by following the steps from point 1 but instead of selecting “Copy campaign” this time click “Rename.”

If you need more assistance, let us know at support@kickofflabs.com

How to Delete a Campaign

If for any reason you find yourself needing to delete your campaign, you can do so using the following steps:

• From your Campaign Dashboard click the Set-up tab then select All Settings from the drop-down.

• From the Campaign Actions menu on the right - select “Delete.”

• Confirm that you’d like to delete the campaign by clicking on the new “Delete Campaign” button

If you’ve collected any leads in the campaign, it would be a good idea to first download the leads, prior to deleting the campaign. Find our guide on downloading your leads here! If you have any questions, don’t hesitate to reach out to us at support@kickofflabs.com

How do I end a contest within KickoffLabs?

At some point you’ll want to end a contest. Whether it reached the end date or you simply want to run a different campaign now, this guide can help you understand the things you need to do at KickoffLabs. For more general guidance on ending your campaign (including emails you should send) check out this article.

1. Select a winner Depending on the campaign you were running, you may choose different…

ways of selecting a winner. A. If you are running a giveaway, you’ll want to use the “Pick a winner” feature as described here. B. If you are rewarding the top X point totals then here is how you sort the lead list by score.

C. If you were running a reward level campaign and have to figure out what leads earned what rewards you can run a query by contest score for leads between X and Y points.

2. Deciding what to do with the landing pages A. We suggest keeping the pages up but…

editing them to say something like “This contest is over, but enter your email address to be notified when we run another one. ” B. If you decide to take the pages down here is how you can setup a redirect for specific pages or for the contest domain in general.

• here you can find information how to redirect the custom domain
• in a similar way you can also redirect a Kickoffpages sub- domain

3. Decide what to do with Contest Box A. If you decide to keep the Contest Box runni…

ng, we suggest to update it in the same was as the landing page with a sentence similar to “This contest is over, but enter your email address to be notified when we run another one”. To do so, please, click “Edit”.

B. If you decide to turn off the Contest Box, please, click “Edit” and then select “off” and click “Save”

4. Update the countdown timer As your contest has ended, it is important to make sure th…

at the countdown timer is zero, if not then set it to a past date.

5. Download the leads Now, when your contest is over, it is important to [download the l…

ist of leads](/campaigns/how-can-i-download-my-leads) and add the leads to other subscribers you already had.

6. Campaign Results Look at the [reports](/

managing-your-campaign/contest-reporting-and-roi-calculations/understanding-contest-reporting-and-roi) and ask “Could we have improved the conversion rate? Could we have improved the Viral Sharing? How could we have improved the ROI.

7. Checklist Now, when you ended your campaign, you can have a look at the following [ch…

eck list](https://kickofflabs.com/assets/downloads/guides/NowThatYourContestIsOverDoThis.pdf) to make sure that you have not missed any step. Need help? Let us know at support@kickofflabs.com!

Ending Your Contest/Campaign when you used a Custom Domain

When you’ve used a custom domain with your KickoffLabs campaign, there are 2 main ways to end your campaign. Which you choose depends on where you want to send your traffic. With a Custom Domain Redirect, you can specify the URL where we should send any visitors to your previously published (now unpublished) pages under your custom domain. You can redirect to any URL you want. It can be another KickoffLabs page OR a custom URL linking to a page not hosted by us. *Note that you first need to have had setup a Custom Domain within KickoffLabs to use this feature AND your domain must still be pointing to our service.

To send your traffic to your main website: After your campaign has ended, you may wa…

nt to redirect all traffic reaching your pages to another URL… like your main website. For example, redirecting from ‘https://grow.kickofflabs.com’ (where the campaign took place) to ‘https://kickofflabs.com’ (where the main website is). 1. From the top menu, click “Account” then “Custom Domains” from the dropdown menu. Next, click “Check Status & Manage.” 2. Scroll down and click Edit Redirect. 3. Enter the URL of your main site (or whatever URL you wish for us to redirect your pages to). Be sure to include the full URL, including the ‘https://’

4. When you’re done, click ‘Save Redirect URL’ to save your changes. 5. Re-access your campaign and ensure that all pages you wish to have redirected are now unpublished - this includes signup pages AND thank you pages. If they are still published: 6. From the Publisher screen, click ‘Unpublish’.

5. Follow steps 6 and 7 for ALL pages in your campaign.

To send your leads to your Status page: If you’re running a contest with

KickoffLabs, you’re probably using one of our viral status pages. These include pages for reward levels, leaderboards, waitlists & more. After your contest has ended you can send your signup page traffic to the Status page, where leads can see campaign results and their referral progress/incentives earned. 1. From the top menu, click “Account” then “Custom Domains” from the drop-down menu. Click “Check Status & Manage.”

3. Scroll down and click Edit Redirect. 4. Enter the URL of your Status page. Be sure to include the full URL, including the ‘https://’ 5. When you’re done, click ‘Save Redirect URL’ to save your changes. 6. Re-access your campaign and ensure that any pages you wish to have redirected are now unpublished - this will likely just be your signup page(s). **DO NOT **unpublish the Status page you are redirecting to. To unpublish your signup page(s): From the Publisher screen, click ‘Unpublish this Page’. That’s it! This guide is only for those who used their own custom domain for their campaign. If you used the KickoffLabs domain for your campaign, click here. If you have any questions, please email support@kickofflabs.com

Ending Your Contest when you used the KickoffLabs Domain

If you ran your campaign on a KickoffLabs domain, we provide a built in way for you to redirect your traffic elsewhere whenever your campaign has ended. When you end a campaign, there are 2 main places people typically send their traffic:

• To their website
• To their thank you page so they can check on referral progress/incentives earned. With a Landing Page Redirect, you can specify a URL where we send visitors after a page has been unpublished. This can be any URL you want, it can be another KickoffLabs landing page OR a custom URL linking to a page not hosted by us.

To setup your redirect - 1

From your Campaign Dashboard, find the page you wish to redirect in the list and click the arrow cog on the far right. Choose “Page Settings” from the dropdown menu

2. Next, unpublish your page

3. Now, select “Redirect requests to this unpublished page.”

4. In the Your Redirect URL field add in the URL where you want to redirect page visitors. This can be your website URL or the URL of your thank you page - or any other URL of your choosing. Be sure to include the full URL, including the ‘https://’. Click Update to save your settings. 5. Repeat steps for any pages you wish to have redirected. This guide is only for those who used a KickoffLabs domain for their campaign. If you used a custom domain, click here! If you have any questions, please email support@kickofflabs.com

How can I make sure my campaign is set up properly?

We know that setting up a new campaign can be a little intimidating. You want to make sure that you’ve covered all your bases - and so do we! Once you’ve created your campaign, use our Campaign Checklist to make sure that you’re fully making use of all of our great features. This is the same guide that we use to make sure that your campaign is fully set up! Click the image below to download the KickoffLabs Campaign Checklist.

](https://s3.amazonaws.com/assets.kickofflabs.com/downloads/campaign_checklist/kickofflabs-campaign-checklist-v2.pdf)

Combining Campaign Types/Changing Type

How to mix campaign types In

KickoffLabs it is possible to mix various campaign types. Below you will find an example of a campaign with a leaderboard and a multi-level reward widget to give smaller prizes.

• Create a reward level campaign

• Then add a leaderboard widget. To do so, click “Add content” in the left menu, then scroll down, select leaderboard and drag and drop to the desired position.

How to change campaign types without having to start the campaign over from scratch Simi…

lar way like above to change the type of the campaign you do not have to delete your old campaign, instead you can delete the widget you no longer want to see on your page and drag a new one over. So for example, if you are no longer happy with the rewards which are presented on the page you can delete the widget and leave just the leader board. To do so hover over the rewards and click the bin icon.

After deleting the widget that you no longer require, you can always add a different one.

Guide to localizing your KickoffLabs campaign

In KickoffLabs you can localize campaigns to your local language. This guide will walk you through the places where you will want to make translations.

1. Landing page If you’re campaign has landing pages you’ll want to edit each one. T…

o edit a landing page click on EDIT button

When the editor opens there are a few different places you’ll want to make changes.

A. Text areas. These are in the purple frame when you hover the mouse over them. The tex…

t in this type of box can be modified directly on the screen by just clicking into them.

B. Forms Fields & Form Confirmations Hover over a form and click “edit”.

Select the green edit button next to each form field you’d like to work on.

You can change the text and click on Edit Form Item to save it

You’ll also want to do the same for Confirmation tab and click on Save Form.

C. Buttons

• To change the button text, hover over the button and select Edit. The text to edit will appear on the left side of the screen.

After you change the text, please, scroll down and click on Done. The button text will be replaced.

D. Landing page information You may want to change page information in the following…

view which you can see after closing the landing page editing window.

E. Other Areas On a Page There may be other content on pages that you can edit text…

by hovering over them and clicking “edit”.

2. Contest Actions Some components of a campaign, like the actions, work on landing page…

s and contest boxes. In order to edit these you’ll want to open your campaign, click “Setup” from the top menu, and then **click “Actions”. ** Once you change the text you can close this screen. The text will be updated behind the screen. You’ll need to refresh any page editors or landing page previews you have running to see the changes outside of the actions setup page.

3. Reward Levels & Reward Level Emails If you are running a reward level style campaign…

you’ll want to open your campaign,** click “Setup”** and then** click “Rewards”** from the top menu. From there you will be able to change the text visible on the landing page and the content of the e-mails. Also here the changes will not be visible until you open the editing page again but the changes are saved behind the screens.

4. Localizing Common Terms, Terms of Service, or Countdowns in a Campaign

There are several commonly used words we use between landing pages, contest boxes, and AnyForms. Words like “points” for example. To make changes here go to Campaign > Setup > All Settings

Find the section called TEXT LOCALIZATION, TERMS, AND COUNTDOWN, where you can update the Terms and Conditions, Localization and Countdown if used.

To change the localization words click on Localization and change the required fields and click Save Settings.

5. Sharing To change the language in sharing information via Facebook, Twitter or e…

-mail, please go to Campaign > Setup > All Settings and then find the section called Facebook & Sharing Defaults, where you can update the text for sharing via Facebook, X (Twitter) and e-mail. Make sure to Save settings at the very bottom of the screen.

7. Messaging

You can customize any KickoffLabs email by selecting** Setup > Messaging**.

We’ve included more about setting up each of the emails below: Managing Email Settings Setting Up an Automatic Reply Email Managing reward levels and setting up reward emails! Managing your Verification Email Settings Managing Broadcast Emails Please let us know if you run into issues localizing a campaign into your specific language by emailing support@kickofflabs.com.

How can I create my campaigns in multiple languages?

Landing pages and emails sent from KickoffLabs are fully localizable. You can edit ANY of the customer visible text to support your audience. What if you want to have the campaign in different languages? Lets pretend that you want to have an English and French version of the same campaign. To do this:

• Setup two campaigns within KickoffLabs. One in English and one in French. If you’d like the campaigns to be identical, you can create a copy of any campaign. Using a separate campaign allows you to set up the auto-responders in the native language of the campaign.

• Use a different domain/path combination for each of the campaigns. For example:

• en.MyProduct.com (English)

• fr.MyProduct.com (French)

• Note: You could also use www.MyProduct.com/English if you wanted to as well.

• Within the text of the landing page create a link to the alternate language. “See in English” for example. Make that link go back to the page in the other campaign. We don’t provide in-house translating, so this is something you will need to set up. If you need any further assistance, shoot us an Email to support@kickofflabs.com

What to check after

• Preview the campaign or page after making changes.
• Submit a fresh test lead when the change affects forms, referrals, points, integrations, or tracking.
• Save the campaign URL, test lead email, screenshots, and any error messages before contacting support.

Need help? Email support@kickofflabs.com with your campaign URL, the lead email you tested with, and a screenshot of what you expected to happen.