Manage a campaign

Last reviewed: 2026-09-25

Open Campaigns to find a campaign. Select Open to reach its workspace, or open the campaign’s Manage menu for account-level actions. Leads, pages, emails, scoring, and rewards belong to the selected campaign.

Rename a campaign

From Campaigns, open Manage for the campaign and select Rename. This opens Campaign settings. Change Campaign name and select Save campaign settings. You can also reach the same screen from the campaign’s left navigation.

Duplicate a campaign

From Campaigns, open Manage and select Duplicate. Review Copy this campaign, enter a name, and select Copy campaign. The copy includes campaign settings, pages, emails, rewards, actions, and supported non-secret configuration. Leads and A/B tests are not copied. Provider connections, webhook URLs, SMS credentials, and private action codes are not copied; actions needing private codes are disabled in the copy. Review copied tracking snippets and reconnect services before publishing.

Check a campaign before sending traffic

Open Overview to check the launch status. In Pages & forms, confirm that the intended signup source is live. Review Scoring & actions, Rewards, and Emails if they are part of the offer. Use Publish & test for a campaign signup test, then visit the public page and complete a separate visitor signup. Follow the launch guide for the full sequence.

Set a signup goal

Set Lead goal in Campaign settings when you want a shared signup target. Show a community goal on a page and explain what reaching it means. It does not close signup or award individual rewards.

End a campaign

In Campaign settings, set a Campaign end date and time and confirm the Timezone. Turn on Stop accepting leads at the end date if signup should close; leave it off if the date is informational. Set the Message after the campaign ends and save. Review the public page and any emails around that date, export the leads you need, and check the final results under Reports.

Campaigns on a custom domain

Check the connected domain under account Domains and the published page URL under Pages & forms. Decide where visitors should go after signup closes. Test the destination before changing or disconnecting a domain; domain changes can affect other pages that use it. Review custom-domain setup.

Campaigns on a KickoffLabs URL

Check each live page under Pages & forms and decide whether to keep it available with an end message or take it offline. Test the public URL after the change. Do not delete a campaign just to stop signup: deletion also removes published pages and lead access from the dashboard.

Change campaign mechanics

A campaign’s existing signup sources, scoring, rewards, and emails are separate parts of its setup. Review those sections before changing an offer. A page can explain a new promotion, but changing its text alone does not change the campaign’s scoring or rewards. For a substantially different campaign, choose a campaign type and create a new campaign.

Change language and shared text

Open Campaign settings, then Edit beside Language & shared text. This area contains the default language, point and rank terminology, form errors, and greetings. Saving updates shared text on published pages. Review page copy and emails separately; changing the language does not translate them. Follow the language guide.

Delete a campaign

From Campaigns, open Manage and select Delete campaign…. The confirmation explains that published pages go offline and campaign pages, forms, and lead access disappear from the dashboard. Export any leads you need and check page URLs first. If you intend only to close signup, use the end-date controls above. The deletion dialog requires you to type delete before its final button becomes available.

Need help? Email support@kickofflabs.com with your campaign URL and the change you want to make.