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Set up scoring and actions

Last reviewed: 2026-06-01Reviewed by KickoffLabs SupportApplies to: Scoring, rewards, and referral campaignsPlan: All plans

This guide walks through set up scoring and actions for referrals, rewards, and scoring.

Strategy guide: Want the bigger campaign playbook behind this setup? Read Referral Programs.

Have you ever wanted to reward a lead just sharing your contest/campaign? Did you ever want to provide an incentive for liking your contest page? Or maybe even just liking your company’s home page on Facebook? Or what about throwing someone a couple of extra points for following you on X (formally Twitter)?

To enable or edit scoring, select Scoring from the Setup menu.

scoring dropdown menu

Here, you will find a menu with scoring options.

scoring settings

Scoring options include:

  • Sign-up and referrals: Award points when leads sign up or refer someone who signs up.
  • Actions: Award points for tasks leads complete outside KickoffLabs, such as visiting a website or following a social profile. Read the Actions master guide.
  • Purchases: Award points for Shopify purchases or points per dollar spent. See Shopify Rewards purchase tracking.
  • Lead Tags: Reward external actions such as purchases, downloads, or signups through lead tags. This is an advanced option and may require custom code. Learn more about lead tags.

Actions

Watch: Campaign Actions and Scoring from KickoffLabs on Vimeo.

  • Confirm the setting, export, integration, or message changed where you expected in KickoffLabs.
  • If this affects leads, forms, referrals, emails, or integrations, submit a fresh test lead and verify the result end-to-end.
  • Save the campaign URL, test lead email, screenshots, and any error messages before contacting support.

Need help? Email support@kickofflabs.com. Include your campaign URL, the test lead email, what you expected to happen, and a screenshot or short screen recording.