Verify a custom sender domain

Last reviewed: 2026-09-23

KickoffLabs dashboard provides Account → Email settings → Sender domains. The tested page says the KickoffLabs team coordinates DNS, deliverability verification, and provider setup before mail moves to a branded domain. The archived SendGrid screenshots in this guide are not the current KickoffLabs setup flow.

1. Open Account → Email settings → Sender domains and select Start sender-domain setup.
2. Give support the domain you want to send from and your campaign URL. Request the exact DNS records and any account-specific provider steps.
3. Add those records at your DNS host exactly as supplied. Do not reuse another campaign’s records or copy old screenshots: provider account IDs and validation records vary.
4. Wait for verification, then set the campaign From name and Reply-to email under Emails → Sender & compliance. Send a test and inspect the From address and delivery.

This is separate from connecting a custom domain to a landing page. If your account already uses SendGrid directly, ask support whether the existing configuration should be preserved or migrated. Do not email API keys to support.

Need help? Email support@kickofflabs.com with your campaign URL, what you tried, and the result. Never send an API key or password.