Messaging

Last reviewed: 2026-06-01Reviewed by KickoffLabs SupportApplies to: Legacy support articlePlan: Varies by feature

This guide walks through messaging for leads, messaging, and tracking.

Steps

Strategy guide: Want the bigger campaign playbook behind this setup? Read Referral Programs.

KickoffLabs gives a possibility of:

• Creating and Customizing Email Templates
• Setting Up Automatic Reply and Reward Level Emails
• Setting Up SMS Contest Messages
• Choosing a Custom Email Provider
• Setting up broadcast emails

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What to check after

• Confirm the setting, export, integration, or message changed where you expected in KickoffLabs.
• If this affects leads, forms, referrals, emails, or integrations, submit a fresh test lead and verify the result end-to-end.
• Save the campaign URL, test lead email, screenshots, and any error messages before contacting support.

Need help? Email support@kickofflabs.com with your campaign URL, the lead email you tested with, and a screenshot of what you expected to happen.