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My share URL is a KickoffPages URL, how can I change this?

Last reviewed: 2026-06-01Reviewed by KickoffLabs SupportApplies to: Legacy support articlePlan: Varies by feature

This guide walks through my share url is a kickoffpages url, how can i change this? for campaign setup.

Steps

Section titled “Steps”

Strategy guide: Want the bigger campaign playbook behind this setup? Read Landing Page Design.

There are a few possible reasons why you may be having this issue.

1. You may not have added the domain to your

Section titled “1. You may not have added the domain to your”

KickoffLabs Account. The first reason may be that you have not added the domain to your account. To do this, click on the “Accounts” tab > Custom Domains on your Dashboard. Type in the name of your domain in the box provided and click Add New Domain Name. You will then be given specific steps that you are required to follow to make sure that all future requests to your landing page will be redirected to the URL you specified.

2. You may be using our API, widget, or Plugin on your website The third reason may be r…

Section titled “2. You may be using our API, widget, or Plugin on your website The third reason may be r…”

elated to the use of our API, widget, or plugin to display our form to your own website. Even if you aren’t using one of our built in pages you still need to add the domain to your account. 1. Add the domain to your account using the Manage Domain link. 2. But SKIP the next steps (that would cause you to lose your current hosting) 3. Go directly ahead to publish the landing page (customer list) to that domain (and verify). This way the widget will be forced to use your custom URL. If you’re still not seeing the correct share URL, shoot us an Email to support@kickofflabs.com so we can assist you!

What to check after

Section titled “What to check after”
  • Confirm the setting, export, integration, or message changed where you expected in KickoffLabs.
  • If this affects leads, forms, referrals, emails, or integrations, submit a fresh test lead and verify the result end-to-end.
  • Save the campaign URL, test lead email, screenshots, and any error messages before contacting support.

Need help? Email support@kickofflabs.com with your campaign URL, the lead email you tested with, and a screenshot of what you expected to happen.